I was installing a sewing machine program. The little bar that shows the time used got to 15% and stopped there and just stayed. Eventually I had to shut it down and then looked to see what I had. The icons were on the screen as if it was OK. But when I clicked on them, a box popped up that said it wouldn't work because something was missing and maybe if it was reinstalled it would be fixed. So I tried to delete/uninstall. It went through the steps like normal but when it was done, it was still there. So I tried reinstalling thinking it might pick up on what was missing and put it there. Made no change. I have rebooted, tried over and over to uninstall or install and nothing changes. Someone sent me a kind of spyware/security program and said there was an uninstall thing there. Well it didn't do anything either but slow my computer down like crazy. Fortunately I could uninstall that one.
This is a Windows XP. Where would I go for help?