I'm just here to belly-ache about something at work, it just drives me crazy sometimes. And yes, I would most definitely want some cheese with my whine, thank you!
We write information, and insurance companies rely on the accuracy of our information. If we make a mistake it can perpetually cost them thousands of dollars until we correct it, so to avoid paying fines up to $50K (as per our contracts) we will make the corrections in a timely manner once they are brought to our attention. But what just slays me is when I am told by a Director (pretty high up) to just let mistakes go in the essence of time since we haven't received any complaints from the insurance companies thus far.
But here's the kicker: if the mistake is brought to our attention then the responsibility falls on the last person to update the information. If I was the last one to see the mistake and I didn't correct it, then it counts against my merit increase at the end of the year. It doesn't matter that two people before me entered the wrong information and left it as is, it matters that I was the last one to see it and I didn't correct it! You think I can claim that upper management told me to leave it as is when we finally do get questioned about it? Of course not.
So ... when I find the mistakes I'm told to let them go because it takes too long to correct them.
But if the insurance companies find the mistakes then it's my fault for not correcting them when I had the chance.
How warped is that?
I mean, I can usually get things done pretty fast, but it chaps my hide when the person before me did it only half-fast and didn't fix the mistakes!!!
And what does our company try to use to pitch our products? You probably don't have to guess, but it's the accuracy and content of our information that they claim is better than the competition!