I don't have any problem's with my Stainless Steel appliances .
I've had white one's & cream colored one's . Wanted to try something diffrent
this time .
I use a spray on cleaner...cannot think of the name of it right not .,,....it's upstairs &
I'm just too lazy to go & see what's it's called
Don't know what you can do for the scratch .....
Maybe someone else will know or
you could call the manufacturer .
bonnie