Don't read this if you don't want to . . . . I'll feel better just getting it off my chest . . . .
I posted a month or so ago about a new girl in my daughter's troop who just HAD to be the top seller - even to the point of cheating to claim the title. Well, her parents (and her, tho she's less to blame than them) have caused more trouble . . . . .
If you read my last tirade, you might remember that she sold 325 boxes of cookies - that's quite a lot of orders. Her orders were mostly 2 and 3 boxes each where my DD sold lots of orders of 10, 20, 30 and 40 boxes of cookies. (Thanks to those on here that ordered them - you know who you are and I love you dearly!!!)
So, the cookies came in to us in early March - then our school had spring break for a week. So I can understand not sorting them and delivering them for a week or even ten days. But it's now been a full month, and it is far too late to be calling and saying what you got was wrong in the first place.
I did not allow any cookies out of my house until they had all been sorted into individual orders and checked and double checked. Every year, we end up sorting all the orders and the last two orders are missing cookies - we've put the wrong type of cookies into someone way farther up the line. So we go back to the beginning and check each and every order until we find our mistake and correct it. I don't allow my 10 year old to do this by herself because it's a huge undertaking to get almost a hundred cookie orders correct - if I can't do it right, I cannot expect her to be perfect. It takes several hours to get them all sorted, bagged, labled and ready to deliver. This year we did the entire thing twice before we got all the orders correct.
Apparently these other parents both went to harvard or yale and their kid is an awful lot smarter than mine. They let her do it by herself. I'm fairly certain that she took a box here and a box there and didn't mark what had been delivered or even double check what cookies she gave to whom. I also know that the father started eating cookies as soon as he got them without regard to what was there. Plus Daughter took a bunch of cookies to school and the parents don't know what she took or what is still in her locker. (And since they have the poor kid on a starvation diet, she probably ate a dozen boxes or so herself).
They emailed the other leader tonight and said they are 26 boxes of cookies short and we need to give them these 26 boxes again. They also said that they aren't going to pay the troop the $52.50 they owe for the last 15 boxes because of this mistake.
Now our troop doesn't do booth sales (in front of the grocery store), so orders as few extras as we possibly can - just enough to make even cases. This year we ordered 37 extra boxes. My DD and I have sold 20 of those boxes since we started delivering our cookies, so there are only 17 extra boxes left and those are only 4 flavors. We couldn't resupply their errors if we wanted to and we don't want to resupply them. The other leader and I spend hours at the warehouse and loading the cookies into and out of our cars and sorting them and organizeing them and getting them ready for the girls. She's a CPA and I've been a bookkeeper for years (among other things). We know how to count. None of the other orders came up short or over and the troop cookies came in exactly where they should have (the 37 boxes).
I offered to call the parents and tell them that their order was right when they picked it up and the problem is surely on their end. I figured they don't like me anyway, so it wouldn't hurt the relationship for me to deliver the bad news (that and I'd enjoy telling them off).
