Add/delete will not uninstall

[Esther]

I was installing a sewing machine program. The little bar that shows the time used got to 15% and stopped there and just stayed. Eventually I had to shut it down and then looked to see what I had. The icons were on the screen as if it was OK. But when I clicked on them, a box popped up that said it wouldn't work because something was missing and maybe if it was reinstalled it would be fixed. So I tried to delete/uninstall. It went through the steps like normal but when it was done, it was still there. So I tried reinstalling thinking it might pick up on what was missing and put it there. Made no change. I have rebooted, tried over and over to uninstall or install and nothing changes. Someone sent me a kind of spyware/security program and said there was an uninstall thing there. Well it didn't do anything either but slow my computer down like crazy. Fortunately I could uninstall that one.

This is a Windows XP. Where would I go for help?

[water_sprite]

Sometimes programs have their own uninstall program.  Look at your cd or in Explorer and see if you see an uninstall icon.

brenda

[Lynne22]

I was installing a sewing machine program. The little bar that shows the time used got to 15% and stopped there and just stayed. Eventually I had to shut it down and then looked to see what I had. The icons were on the screen as if it was OK. But when I clicked on them, a box popped up that said it wouldn't work because something was missing and maybe if it was reinstalled it would be fixed. So I tried to delete/uninstall. It went through the steps like normal but when it was done, it was still there. So I tried reinstalling thinking it might pick up on what was missing and put it there. Made no change. I have rebooted, tried over and over to uninstall or install and nothing changes. Someone sent me a kind of spyware/security program and said there was an uninstall thing there. Well it didn't do anything either but slow my computer down like crazy. Fortunately I could uninstall that one.

This is a Windows XP. Where would I go for help?

Ester, how did you try to uninstall? Did you go through the add/remove programs in the control panel? See if it's there and let me know. If it's not, I have a few other ideas if you are still having issues with it.

[Bullfrog]

Lynne is right, it should be Start>Control Panel>Add Remove Programs