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Author Topic: I need a computer geek  (Read 1275 times)

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Offline Esther

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I need a computer geek
« on: May 22, 2009, 06:34:19 AM »
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Offline Esther

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Re: I need a computer geek
« Reply #1 on: May 25, 2009, 05:01:00 PM »
No computer geeks?
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Offline Ky Kim

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Re: I need a computer geek
« Reply #2 on: May 25, 2009, 05:11:21 PM »
Wish I could help.   :-\
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Offline Esther

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Re: I need a computer geek
« Reply #3 on: May 25, 2009, 08:36:56 PM »
Me too because I have a very expensive sewing machine sitting here that's supposed to receive designs from the computer and then it can be a combination sewing/embroidery machine. But in the meantime, the computer can't seem to send the messages to the memory card that goes into the sew/emb machine so here I sit.
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Offline JimMcD in SVAZ

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Re: I need a computer geek
« Reply #4 on: May 25, 2009, 09:35:31 PM »
Esther, 

   This is a shot in the dark, but read all the fine print on the software packaging.  Is it for a PC and not a MAC?  Is it compatible with Windows XP ?   Also, try turning off any anti-virus software, and close any other programs you might be running, before installing the sewing software.   Be sure to re-start the anti-virus software.

   That was actually more than one shot, but good luck, 
Jim
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Offline pegs pond

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Re: I need a computer geek
« Reply #5 on: May 25, 2009, 09:53:08 PM »
Esther, I agree #1 make sure it's compatible most things are with xp but vista is a bit fussier.  You can manually delete (last resort)  find the file it has left on your puter (HOPEFULLY IT'S ALL IN ONE FILE)  right click on it and hit delete, then do a search of the main file name and delete all of those too.  If it's a disk could the disk be faulty?  go to the manufactures website and see if there are any updates/patches etc for software...but you will have to have the initial program installed to use them.  I agree that it should have over ridden and "fixed" the initial problem when you first tried to install and it got stuck.  Also check that you have enough RAM to run the program.  My hubby is a computer specialist by trade but he's not going to be home for a week.  If still having problems we can set up a time and he can talk you through it and get it fixed if it's NOT the disk.
Peg
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Offline frloplady

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Re: I need a computer geek
« Reply #6 on: May 25, 2009, 10:53:08 PM »
Esther I was just working with a friend trying to get Embird and Sfumato installed on her vista machine.  She had to disable her anti-virus to get the files to download and install properly.

Otherwise see if there is an online forum for the machine or software and see if they can help.  That is finally what happened so we could get my friends software to work
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Mary

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