My least favourite credit card too. They just put my interest rate up, unlike the others that keep my rate low - I don't have a ton of money, but have excellent credit - a FICO over 800, so I was irritated that the rate was raised because "the cost of doing business is going up".
The monthly statements are on cheap paper with blurry print, and they give you all of three point two days to get your payment in, or you are late.
I'm also planning on being an ex-customer.
Cheers,
Mike
PS - I am so looking forward to my trip to the UK from Chile later this year, and found an incredible deal on airfare - I don't have to pay anything! Thanks Mikey